Zoom Issues?

Improve your Zoom Connection

If you're experiencing choppiness or slow speeds during your Zoom call, try the following:

  • If you are listening to a lecture and not being asked to participate, put your microphone on Mute.
  • If you don’t need to be seen on camera, stop your webcam video.
    • *Students: always check with your instructor to make sure this is ok beforehand!
  • Try disabling HD video in your Zoom settings. Click on the up arrow next to ‘Stop Video’ and select “Video Settings.”
  • Close out of any other applications that may be running on your computer that you do not need.
  • Stop or pause any other actions that you may be running in the background such as downloads, uploads, data backups, or streaming.
  • To troubleshoot audio echo or feedback Links to an external site., mute all attendees and then unmute one at a time to isolate the issue.